Simply Daily Rewards Terms & Conditions

Last updated: August 10, 2026

These Terms and Conditions apply to the Simply Daily Rewards programme operated by Simply Daily Limited (“Simply Daily”, “we”, “us” or “our”).

By creating a Simply Daily customer account, joining Simply Daily Rewards, earning Points or redeeming rewards, you agree to these Terms and Conditions. Please also read our main Website Terms and Conditions and Privacy Policy carefully before joining the programme, as they also apply to your use of our website, customer account and rewards programme.

1. About Simply Daily Rewards

Simply Daily Rewards is a customer rewards programme that allows eligible customers to earn reward points (“Points”) when making qualifying purchases on the Simply Daily website.

Points may be redeemed for discount codes, which can be used on future eligible orders, subject to these Terms and Conditions and any additional conditions shown on the Simply Daily Rewards page.

2. Joining Simply Daily Rewards

Simply Daily Rewards is free to join.

Customers can join by creating a Simply Daily customer account.

When you create a Simply Daily customer account, you will automatically be joined to Simply Daily Rewards.

You must be logged in to your Simply Daily customer account at the time of purchase or redemption to earn Points, view your Points balance or redeem Points.

Where stated on our website, customers may receive sign-up Points after creating a Simply Daily customer account and joining Simply Daily Rewards.

Sign-up Points are limited to one reward per customer and per account. We reserve the right to remove sign-up Points where we reasonably believe that multiple accounts have been created to obtain unfair rewards or benefits.

3. Eligibility

Simply Daily Rewards is available to customers who create or hold a Simply Daily customer account.

Simply Daily Rewards is intended for personal customer use only. It must not be used for business resale, bulk misuse, fraudulent activity or any other purpose that we reasonably consider to be abuse of the programme.

We reserve the right to refuse, suspend or remove participation in Simply Daily Rewards where we reasonably believe that a customer has breached these Terms and Conditions or misused the programme.

4. Earning Points

Customers may earn Points on qualifying purchases made through their Simply Daily customer account.

A “Qualifying Purchase” means the purchase of eligible products on the Simply Daily website, excluding delivery charges, gift cards, taxes, refunds, cancelled orders, returned products and any other items or charges we state are excluded.

Points are generally added to your Rewards Account automatically after authorised payment of a Qualifying Purchase.

Points earned on an order are calculated based on the qualifying purchase value and rounded using standard rounding rules.

Points will only be awarded where the purchase is made while you are logged in to your Simply Daily customer account.

5. Redeeming Points

Simply Daily Rewards Points do not expire.

Points may be redeemed for discount codes through your Simply Daily Rewards Account.

Please check carefully how many Points you wish to redeem before clicking the “Redeem” button. Once you click “Redeem”, the relevant Points will be used and a discount code will be generated immediately.

Once a reward discount code has been generated, the redemption cannot usually be reversed back into Points. If you have any questions or believe a mistake has occurred during the redemption process, please contact us as soon as possible.

Points have no cash value and cannot be exchanged for money, credit, products or any other form of compensation.

6. Using Reward Discount Codes

Reward discount codes may only be used while you are logged in to your Simply Daily customer account.

Reward discount codes apply to one-time purchases only and cannot be used for subscription purchases unless we expressly state otherwise.

Reward discount codes can only be used on orders that meet our minimum order value. Our current minimum order value is £20.

Only one discount code, promotional code or reward code can be applied per order.

Reward discount codes may be subject to additional conditions, such as product exclusions, minimum spend requirements or other limits. Where applicable, these conditions will be shown on the Simply Daily Rewards page, at checkout or in the relevant promotional communication.

7. Refunds, Returns and Cancelled Orders

If an order is refunded, cancelled or returned, Simply Daily may reduce or remove the Points earned from that order.

If only part of an order is refunded or returned, we may deduct the Points relating to the refunded or returned amount from your Rewards Account.

If Points have already been redeemed before a refund, return or cancellation is processed, Simply Daily may deduct the relevant value from your current or future Points balance.

If a reward discount code was used on an order that is later refunded, the refunded amount will reflect the actual amount paid after any discount was applied. Discount codes are not usually reissued after a refund unless we decide, at our discretion, that this is appropriate.

Nothing in these Terms and Conditions affects your statutory rights.

8. Non-Transferability and Misuse

Points, Rewards Accounts and reward discount codes are personal to the account holder and cannot be transferred to another person or account.

Points, Rewards Accounts and reward discount codes cannot be transferred to another person, combined with another customer account, exchanged, sold, traded or otherwise assigned.

If we reasonably believe that a customer has misused the programme, acted fraudulently, created multiple accounts to gain unfair benefits, or breached these Terms and Conditions, we may take appropriate action. This may include cancelling Points, refusing redemption, cancelling discount codes, suspending or closing a Rewards Account, or cancelling any affected order.

9. Changes to Simply Daily Rewards

Simply Daily may update, amend, suspend or withdraw Simply Daily Rewards, including the way Points are earned, redeemed or valued.

Where a change is likely to materially affect customers’ existing Points or rewards, we will aim to provide reasonable notice where practicable.

We may make changes without advance notice where required for legal, security, fraud prevention, technical or operational reasons.

Any changes will be published on our website and will apply from the date stated in the updated Terms and Conditions.

10. Errors and Technical Issues

Simply Daily Rewards is operated using a third-party rewards technology platform.

We do not responsible for temporary unavailability, delay or technical issues caused by third-party platform outside our reasonable control. However, this does not affect your statutory rights or any liability that cannot be excluded under applicable law.

We try to ensure that Points, rewards and discount codes are correctly displayed and applied. However, errors may occasionally occur due to technical issues, system delays or incorrect information.

Despite our efforts, Points may occasionally be delayed, missing or allocated incorrectly. If you believe there is an error with your Points balance, please contact us and we will review it.

If Points or rewards are issued in error, we may correct the error and adjust the relevant Rewards Account balance.

If a discount code is incorrectly generated, displayed or applied, we may cancel or correct it where it is reasonable to do so.

11. Account Closure

If you close your Simply Daily customer account, you may lose access to your Simply Daily Rewards Account, Points balance and unused reward discount codes.

Before closing your customer account, we recommend that you check and redeem any available Points or rewards, where possible.

Once a customer account has been closed, Points and unused reward discount codes cannot usually be restored.

12. Communications and Marketing

We may send you service-related communications about Simply Daily Rewards, such as information about your Points balance, rewards, discount codes or changes to the programme.

Marketing communications, such as promotional emails or offers, will be handled in accordance with our Privacy Policy and applicable data protection and electronic marketing rules. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.

13. Privacy and Personal Data

We will process personal data relating to Simply Daily Rewards in accordance with our Privacy Policy.

We may share relevant customer account and rewards information with our third-party rewards technology provider, where this is necessary to operate and support Simply Daily Rewards.

This may include your name, email address, customer account details, order activity, Points balance, rewards activity and discount code redemption history.

14. Our Decision and Disputes

If there is any dispute about Points, rewards, discount codes or these Terms and Conditions, we will review the matter fairly and reasonably.

Simply Daily reserves the right to make the final decision on the operation of Simply Daily Rewards, provided this does not affect your statutory rights.

15. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Nothing in these Terms and Conditions affects any rights you may have under applicable consumer law.

16. Contact Us

If you have any questions about Simply Daily Rewards, Points, redemptions or these Terms and Conditions, please contact us through our Contact Us page.

Simply Daily Limited 
Company registration number: 16631695
Registered office address: St Peter's House, Silverwell Street, Bolton, Greater Manchester, United Kingdom, BL1 1PP